Packaging information and order form Properly packed

Die sichere und ordnungsgemäße Verpackung sorgt dafür, dass Ihre Räder ohne Beschädigung bei uns eintreffen. Um einen reibungslosen Ablauf zu gewährleisten, leiten wir Sie einfach durch die Abwicklung. Eine Zusammenfassung der Schritte zum Download finden Sie hier.

Step by step

Step 1: Remove tyres and valves

Please note, that we only refurbish wheels without tyres and without valves. We do not have the mechanical possibilities to remove them locally.

Step 2: Packaging material

Please pack each single wheel in one stable box. To ensure safe transporation we recommend to use additional material such as stryofoam or foam plastic, to fix the wheel in the box.

Step 3: Complete the order form

Please fill in the order form (directly at the pc or print it), sign the order and put it into the box. If you will send us more than one box, please mark this box with the note “order form”.

Step 4: Final steps

Close the box/es with adhesive tape – several times lateral and longitudinal. Please do not sent us your wheel/s „unpaid“. After the refurbishment we will send you the wheel/s back free of charge (within Germany).

The next steps

After receiving your wheel/s, you will get an order confirmation as well as an offer/invoice. We will start the refurbishment after receiving your payment. Please note that the return of the refurbished wheel/s within Germany is free of charge. Any additional costs will be paid by the customer.